The oncologist’s communication toolkit for language-equitable cancer care

Written by Ingrid McFarlane (Memorial Sloan Kettering Cancer Center)

Language concordance is a key aspect of equitable cancer care, especially for patients with limited English proficiency who face higher risks of miscommunication and may experience poorer outcomes.   In this interview, we speak with Ingrid McFarlane, MSW, LCSW-R, Social Work Manager at (Memorial Sloan Kettering (MSK) Cancer Center, NY, USA) about practical steps oncologists can take to improve language concordance, and therefore the quality of cancer care provided, in their own clinics.  What is language concordance and how does the complexity of cancer information create unique challenges? Language concordance is defined as communication between a patient and health care provider...

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